The state of the remote employee experience and digital workplace in pharma and healthcare

In healthcare, 50% of the workforce isn’t satisfied with the IT support they’re getting when working remotely. IT and EUC leaders in healthcare should watch session to get the latest insights on how employee experience, productivity, and satisfaction has been impacted by the COVID pandemic and what they can do to rebuild a work from anywhere enterprise IT strategy in response.

About Michael Carson

Michael Carson brings over 20 years of experience driving IT solutions in the Pharmaceutical and Financial Services industries. As the Head of Unified Endpoint Management at Novartis, Michael is responsible for providing global end user services focused on improving user experience and productivity. In his role Michael leads multiple global services with a focus on Microsoft 365, Office 365 and various cloud solutions supporting over 130,000 clients worldwide.

Michael holds a BS in Management from the New Jersey Institute of Technology, an MBA from Centenary University and lives with his wife and three children in New Jersey, USA..

About Rob Peterscheck

Rob Peterscheck, VP of Product, 1E, is responsible for providing 1E’s future technical direction, including driving product alignment and innovation across the company. Rob has more than 20 years of industry experience. His latest endeavor prior to joining 1E was the technology behind the user-facing products at global pharma giant, Novartis, which included the Office 365 set of products, VDI, and the client.

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WFA research

Employees + Anywhere =
The New Digital Workplace

Our exclusive, independent research reveals all about employees’ experiences, expectations and frustrations since COVID began and remote working took over. Get all the insights and the industry’s first IT blueprint for the Work From Anywhere Enterprise.