Case study: Implementing DEX to support hybrid working

Ballie Gifford, the global investment management firm founded over 100 years ago, experienced challenges like everyone else during the pandemic. But they were set on making hybrid working work for good.

Kenneth Kirkwood, Workspace Technology Manager, shares the initiatives Baillie Gifford rolled out to deliver a Digital Employee Experience (DEX) that scale to support hybrid working. Sharing key learnings and future plans along the way, watch on to hear about:

  • Their key use cases and the supporting solutions they deem essential for any enterprise adopting long-term hybrid working
  • What DEX processes they rolled out that positively impacted employee productivity and engagement
  • How they work with the wider business to align on goals and long-term plans