What goes into building a Center of Excellence for DEX?

The path to maturing digital employee experience (DEX) requires standardized processes and business-wide commitment. For that reason, many organizations are looking to consolidate their DEX initiatives into a Center of Excellence (CoE).

If you’re on the journey to building one or have implemented a CoE, this session is sure to be of interest. The panelists explored what makes for an effective CoE that accomplishes its goal and sets a standard for employee experience practices enterprise-wide.

You can expect to learn:

  • What foundations are required to build an effective CoE that executes on the set goals
  • What your CoE should be measuring and how to continuously report on successes
  • How to build out your digital experience program around the newly established CoE