Workplace analytics and employee engagement metrics are table stakes for the modern enterprise. With the move to hybrid work, having insight into an employee’s digital experience is the key to a happy and productive workforce.
The question is, how do you actually know you’re tracking the right metrics and using them to make the necessary changes that lead to a better Digital Employee Experience?
Andrew Hewitt, Senior analyst at Forrester – and an advocate of technology experience improvements – lead our keynote. He unveiled Forrester’s exclusive new research that provides an industry standard benchmark for Digital Employee Experience (DEX) maturity.
What you can expect to learn this session:
- How the most mature organizations handle DEX
- How to assess your own DEX maturity, the key areas you need to improve, and the actions you need to take to catch up with the market.
- How digital experience analytics effectively support a transition to long-term hybrid working.
