liveLive Fireside chat

Gartner: Implementing DEX and Insights-Driven Experience Automation (IDEA)

Sep. 30, 2021 | 15:15 -15:35

Register Now for WFA’21 Fall

Digital employee experience (DEX) offers IT organizations the opportunity to do something about a bad technology experience. Dan Wilson, Senior Director Analyst at Gartner, will be joining us to unveil Gartner’s emerging new category – DEX – that transcends simply “admiring” the problems employees face in their digitally corporate lives. He’ll be speaking to the greater need for Insights-Driven Experience Automation (IDEA) that goes beyond analytics to eliminate employee experience degradation and productivity-inhibiting issues.

Join this session to:

  • Learn more about Gartner’s emerging new category, Digital Employee Experience (DEX), that builds upon the pre-existing Digital Experience Monitoring market
  • Hear what IDEA could mean for your organization and how to get started with implementing an automation-driven approach to DEX
  • Learn what analytics you’ll need that provide accurate insight into the digital employee experience rather than superficial, surface-level findings