liveLive Session

Extracting business value from a Digital Experience Monitoring solution

Nov. 17, 2020 15:30 - 16:00 GMT

DEM is more than just a way for IT to maintain complete visibility of endpoint health—it provides strategic insight into ways to optimize the digital employee experience. This session will help you understand how to map technology to business outcomes and KPI’s and deliver better digital employee experiences.

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About Erik Jost

Erik is Chief Technologist within NTT Data Services’ Dynamic Workplace Services. He’s responsible for the discovery and translation of emerging technology into real world services and offerings, along with aligning existing service offerings to modern technology applications. Erik has held various roles of increasing responsibility, including delivery of Modern Workplace Environments, Device as a Service (DaaS), Unified Communications Strategy and Architecture, and many other user-centric innovations. Erik will be presenting on how you can create frictionless remote employee experiences in the work from anywhere enterprise, starting with the endpoint.