The Work From Anywhere Enterprise places huge demands on the service desk and challenges their ability to meet pre-covid SLAs. ITSM experts will explore how to accelerate innovation and change in the service desk by adopting an automation-first approach to ITSM.
What to expect from the ITSM and automation sessions
- Hear what it takes to drive an employee centric vision for the service desk
- Learn how automation can help your service desk meet expectations in 2021
- Engage with ITSM experts who are spearheading innovation in the service desk