liveLive Presentation

Advanced DEX management: Implementing a problem hunting methodology

Sep. 30, 2021 | 14:45 -15:05

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Once you’ve started collecting deep, meaningful analytics about the digital employee experience (DEX), what comes next? The answer: the ability to proactively hunt for experience issues and fix them before the employees realizes they have an issue.

Cameron Fuller, Director for Automation Solutions at Catapult Systems, joins us to talk about his latest research into how organization can look to adopt a problem hunting methodology that goes beyond analytics to fix the issues your employees care about the most.

Join this session to:

  • Learn what a problem hunting methodology actually means for your business
  • Gain real-world examples of practical use cases for this advanced DEX management practice
  • Learn how to embed the methodology into your Unified Endpoint Management strategy