

Reasons to attend the WFA Conference

First conference for businesses wanting to provide the best experience for employees working from home or anywhere
This conference discusses the new normal, work from anywhere, in detail. Starting with ground breaking research, analysis of the current state, IT effectiveness and future strategies. Employees have spoken, IT need to listen and adapt to remain relevant.
Industry leading analysis of current state of IT and changing business drivers
Leading analysts from Constellation and Forrester will present the state of the digital workplace, especially when employees are remote, and guidance they are providing to CIOs and CTOs
Human implications and empathy erosion
IT teams have worked extremely hard since COVID. IT teams themselves are feeling less connected and frustration may be lead to empathy erosion. We provide practical options IT management should consider for their teams.
Industry experts from leading organizations
ServiceNow, Microsoft, NTT, DXC and Wipro provide their global perspective and what they are doing to help organizations adapt to the new Digital Workplace. The CIO of Signify, a leader in innovation, will discuss the implications of the report and how he embraced change.
Practical solutions for today
In additional to strategic tracks we will have in-depth technical sessions on all the relevant technologies from ServiceNow, Microsoft and 1E. You will gain a clear understand of the art of the possible with the new digital workplace and the best possible experience for your employees.
Agenda
Forrester’s JP Gownder and 1E’s Founder and CEO, Sumir Karayi, kicked off WFA2020 by discussing the new enterprise IT agenda in the wake of COVID-19. They discussed how enterprises have transitioned from flexible working to coronavirus-driven full-scale remote working, and how they’re now finding their feet in a new, ‘work from anywhere’ model. They presented key challenges, this session explored the ways enterprises can rebuild for 2020 and beyond.

JP
Gownder
This session explored the results of the first-ever review of the remote employee experience and digital workplace post-COVID. The first look at 1E’s exclusive research, ‘The New Digital Workplace: Employee experiences with universal remote working since COVID’ to answer the question we’re all asking right now: What can IT do to help the digital employee succeed in a work from anywhere enterprise?
Sabyasachi (Saby) Das, Global Service Line Lead – Workplace & Mobility, DXC Technology talked about reimagining the workplace. He examined the 5 workplace trends that are beginning to take shape - productivity, simplification, collaboration, safety and choice.

Sabyasachi
Das
Improving employee productivity and experience starts with integrating employee experience monitoring into your digital workplace strategy. In this session, NTT DATA discussed how IT can build frictionless employee experiences that start with the endpoint.

Erik
Jost
How has the mass-shift to remote working impacted financial services employees and businesses? Do you know that 74% of remote employees working in the financial services sector aren’t concerned about endpoint security when WFH? This session looked at the latest insights on how the remote employee experience in this sector has been impacted by the pandemic and what IT should be doing in response.
In healthcare, 50% of the workforce isn’t satisfied with the IT support they’re getting when working remotely. IT and EUC leaders in healthcare should watch session to get the latest insights on how employee experience, productivity, and satisfaction has been impacted by the COVID pandemic and what they can do to rebuild a work from anywhere enterprise IT strategy in response.
You have worked hard to get your business working from anywhere, but the pressure is still on and people are getting tired. It's challenging to keep IT teams functioning and performing in these strange times. In this session we were joined by Catherine Sandler, preeminent business coach, author and consultant and our Chief People Officer, Nick Bartlett to discuss your top people issues.
We asked for Working from Anywhere endpoint management challenges, some responses were: 1. We need to enable Administrative Privileges for remote end-users in real-time. 2. How do we prevent unauthorized use of privileges, from adding new admins to using USB keys? 3. Can we enable self-service to provide exceptions to security controls? 4. Can I automate the creation of VPN connections for remote users? Our Partner Chief Technologist, Jason Keogh demonstrated these and other scenarios in our Tachyon Masterclass.
Want to know exactly what Microsoft’s up to right now and how they’re supporting enterprises’ remote employees in a post-COVID world? This session was led by MVP Jason Sandys and Shaun Cassells, 1E, as they went through the technical capabilities currently on offer from Microsoft and highlighted where 1E augments to enhance that offering.
What have we learnt during the global lockdown that will help us find our feet in the post-pandemic world? Wipro shared their learnings from the pandemic to help IT leaders shape their future digital workplace strategies. Get in-depth insight into what technical capabilities will be necessary for IT to successfully navigate the new digital workplace.

Ramesh
Ananthakrishnan

What role does ITSM play in the WFA enterprise? This session explored why enterprises must optimize and enhance the service desk with real-time ITSM capability and how to build it into your work from anywhere IT strategy.
Want to know how 1E’s Tachyon stacks up against the competition for endpoint management and digital experience monitoring? This session compared tooling and capability in a crowded playing field, with an understanding of the strengths of a single platform to manage endpoints in the work from anywhere enterprise.

Steve
Brasen

Endpoint management, digital experience monitoring, and real-time ITSM are critical components of the work from anywhere enterprise IT infrastructure. This session demonstrated how Tachyon could support those core pillars and help IT achieve the future vision of the workplace, delivered from a single agent and a single platform.
Speakers
Featuring a who’s who of industry luminaries, our packed agenda showcases some of the finest experts in endpoint management, digital experience monitoring, and ITSM

Employees + Anywhere =
The New Digital Workplace
Our exclusive, independent research reveals all about employees’ experiences, expectations and frustrations since COVID began and remote working took over. Get all the insights and the industry’s first IT blueprint for the Work From Anywhere Enterprise.